Shipping rates and delivery terms
We currently deliver from Byron Bay through to the Sunshine Coast, including Murwillumbah, Brisbane, the Gold Coast, Ipswich, Toowoomba, and surrounding areas. If your postcode is listed below, your order can be shipped at our standard online rates. If your postcode is outside this list, you are welcome to contact us for a manual delivery quote.
Shipping Rates
Our online shipping rates are simple and based on your order total.
| Order total | Shipping rate |
|---|---|
| Up to $199 | $9.95 flat rate |
| $200 and over | Free shipping |
Postcodes We Ship To
We currently ship to the following postcodes at our standard online rates.
Outside Our Current Online Delivery Area
Our standard online shipping is limited to the postcodes shown above.
If your delivery postcode is outside this list, checkout shipping may not be available for that address. You are welcome to contact us before ordering and we can let you know whether a manual delivery quote is possible.
Delivery Policy
A few helpful notes about how delivery works once your order has been placed.
- Standard online shipping is available within Australia to the postcodes listed on this page.
- Delivery timeframes are estimates and begin after your order has been dispatched.
- Tracking details will be provided where available once your order has shipped.
- Please enter a complete and correct delivery address at checkout. Address changes can usually only be made before an order has been processed for dispatch.
- Delivery may be affected by carrier delays, public holidays, severe weather, transport disruptions, or other events outside our control.
- If your order arrives damaged, incomplete, or marked as delivered but cannot be located, please contact us as soon as possible with your order number and any supporting photos.
- Nothing in this policy limits your rights under the Australian Consumer Law.
Need Help?
If you are unsure whether we can deliver to your address, check your postcode above or contact us before placing your order. For areas outside our current online delivery list, we may be able to provide a manual delivery quote.
Policy last updated 15 May 2026